
John Tabar
Contributor
John Tabar serves as executive director of training for Brown & Brown.

Contributor
John Tabar serves as executive director of training for Brown & Brown.

Customers just want the facts, so elaboration is best left off the desk. Listening and other skills will get you further down the road to product sales.
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Preparation by the F&I manager can help make it something the customer actually looks forward to.
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