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Two professionals shake hands while exchanging a car key fob beside a vehicle, symbolizing a vehicle sale, lease agreement, or dealership transaction.
Dealer OpsJuly 8, 2026

How Defection Data is Bridging the Dealership Conversion Gap

Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.

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Disaster Responseby StaffApril 30, 2026

From Coverage to Evacuation: How to Protect Your Business in a Disaster

Auto dealers, fleet managers and other vehicle-based business operators must protect themselves, their people and assets when natural disasters strike. An insurance expert explains how to create a response plan you can rely on.

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Complianceby Jim GantherOctober 6, 2025

The Jurisprudence of Pricing

Legal concept helps makes sense of California’s recently passed version of the failed federal CARS legislation.

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Dealer Opsby Hannah MitchellAugust 7, 2025

Own Your Missteps

We all mess up from time to time, but it’s how we address the mistakes that really matters.

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Digitalby Hannah MitchellJuly 28, 2025

More Auto Retailers Would Benefit From Additional Cyber Defense

Despite a major 2024 cyberattack in the industry, many are still vulnerable.

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Industryby Tariq KamalJuly 25, 2025

The Firebrand: Jim Ziegler

Famed trainer, speaker and auto dealer advocate made an indelible mark on the industry he served with integrity and zeal in a career spanning six decades.

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Awardsby Tariq KamalJuly 23, 2025

5 Industry Legends Join F&I Hall of Fame

The second annual induction recognized luminaries who helped advance F&I training, production, compliance, agency-building and product development.

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Industryby Hannah MitchellJuly 23, 2025

A Measured Approach

Shifting to neutral on power train strategy makes more sense as we look to automotive retail’s future.

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Complianceby James GantherJuly 17, 2025

Trump 2.0 and Enforcement Priorities

The upshot is don’t relax, because regulation indeed continues.

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Digitalby Craig StackJune 18, 2025

Why the Auto Warranty Industry Needs Image, Data Authentication

In-person inspections are inefficient and costly, but digital processes can pose fraud risk. Authentication solves the conflict for profits, customer satisfaction and greater competitiveness.

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