
Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.
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Auto dealers, fleet managers and other vehicle-based business operators must protect themselves, their people and assets when natural disasters strike. An insurance expert explains how to create a response plan you can rely on.
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Legal concept helps makes sense of California’s recently passed version of the failed federal CARS legislation.
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We all mess up from time to time, but it’s how we address the mistakes that really matters.
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Despite a major 2024 cyberattack in the industry, many are still vulnerable.
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Famed trainer, speaker and auto dealer advocate made an indelible mark on the industry he served with integrity and zeal in a career spanning six decades.
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The second annual induction recognized luminaries who helped advance F&I training, production, compliance, agency-building and product development.
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Shifting to neutral on power train strategy makes more sense as we look to automotive retail’s future.
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The upshot is don’t relax, because regulation indeed continues.
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In-person inspections are inefficient and costly, but digital processes can pose fraud risk. Authentication solves the conflict for profits, customer satisfaction and greater competitiveness.
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