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Converting leads and increasing sales in today’s marketplace may require some dealers to abandon long-held beliefs.
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The former O’Brien Auto Group employee alleges he was fired after he complained about his general manager’s racist remarks. He also claims he was not paid according to his contract.
Read More →Sonic officials said last week the group will begin piloting its new customer experience initiative at a Charlotte, N.C., store this July. The new process promises to deliver a ‘one associate at one price in one hour’ buying experience.
Read More →Chris Ashley of Lithia Toyota of Abilene (Texas) is Auto Dealer Monthly's January 2014 Sales Professional of the Month.
Read More →Use this seven-step process to reduce your advertising expenses and end-of-month stress by focusing on the things that make your dealership unique.
Read More →Reports of the demise of QR codes have been greatly exaggerated. Inventory expert explains how this simple technology can transform your customers’ retail experience.
Read More →In his 41st year working at Jim Bass Cars & Trucks in San Angelo, Texas, Mike Smith has sold nearly 140 units in the first half of 2013.
Read More →F&I expert identifies three words producers need to avoid at all costs when working with customers. Find out what they are and what words you should use instead.
Read More →The magazine’s service coach breaks down a service-selling process that can deliver a 30 to 50 percent closing ratio.
Read More →More than 4,000 Stokes Honda North customers have purchased cars from Prince Sinsuat in the 12 years he’s worked the showroom floor.
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