DOWC Helps Consumers in Need
The Fix It Forward program works with auto dealerships in their communities.

DOWC Cares’ Fix It Forward Giveaway supports essential vehicle repairs for customers nominated by participating dealerships.
DOWC
DOWC Cares has chosen two new recipients for a Fix It Forward Giveaway, a community initiative that covers critical vehicle repairs for people facing unexpected hardships.
Smythe Volvo in Summit, N.J., nominated customer Barbara for an engine replacement, while Fiesta Hyundai of Santa Fe, N.M., nominated customer Herman after multiple mechanical failures left him without reliable transportation.
Customer Gets Engine Replacement
Earlier this year, Barbara purchased a used 2014 Volvo S60, expecting dependable transportation. When the engine failed just months later, the repair expense created a significant hardship.
Barbara returned to Smythe Volvo seeking guidance, and the dealership nominated her for the Fix It Forward Giveaway based on the urgency of her need, the financial strain caused by the unexpected repair, and the impact a functioning vehicle would have on her daily stability.
Through DOWC Cares, Barbara’s engine replacement will be covered.
Man Helped After Highway Breakdown
Fiesta Hyundai of Santa Fe nominated customer Herman for Fix It Forward after his vehicle shut down on the highway and suffered multiple mechanical failures. Without reliable transportation—and with his primary work vehicle also in disrepair—Herman faced a choice between essential living expenses and urgent repairs.
With support from Fix It Forward, Fiesta Hyundai will complete the necessary repairs to help Herman regain dependable transportation so he can return to work and support his family.
More Industry

EV Consideration Climbs
Despite the loss of federal EV incentives, interest has grown in the U.S., largely thanks to charging infrastructure improvements.
Read More →
August Auto Angst
The hot month brought hot-to-the-touch vehicle prices in the U.S. as consumers dived for more affordable models but found higher price tags to go with them.
Read More →
Arizona Stores in New Hands
The two franchises bring continued growth for a homegrown automotive group in its third generation of family ownership.
Read More →
Two New Rides Earn Safety Awards
Thanks to vehicle redesigns, two more vehicles have earned IIHS’ Top Safety Pick+ award that builds on the criteria of the lower Top Safety Pick award.
Read More →
How A Simple Phone Call Can Cause a Dealership Data Breach
Despite the sophisticated techniques fraudsters often employ today to gain access to dealerships’ valuable information, they sometimes use a somewhat old-fashioned approach.
Read More →
Texas Rooftop Gets New Owner, Name
Family-owned Lumos Auto Group acquired Acura of the Rio Grande Valley from Bill Bird and will operate the dealership as Lumos Acura.
Read More →
Hyundai Feeling Electric
As the automaker looks to the balance of the decade, it plans to significantly boost its electrified powertrain lineup, including more hybrids and its first extended-range EVs.
Read More →
Dealer Debrief: Luxury Brands are Losing Ground
The quality gap between luxury and mass-market auto brands is narrowing. Today, Lauren is discussing why.
Read More →
August Auto Sales a Mixed Bag
An early forecast shows strong business despite consumer hurdles, and hybrids are a big piece of their affordability coping strategy.
Read More →
Longtime Ford Store Changes Hands
The Virginia dealership joins a small area automotive group in a one-dealership transaction, moving from one family franchisee to another.
Read More →